Privacy Policy
1. Introduction
1.1 About This Policy
This Privacy Policy explains how Kool Labs ("Kool", "we", "our" or "us") collects, uses and shares personal data when you use our platform for building websites and apps with AI (the "Services").
1.2 Who Is Responsible
Kool Labs is the controller of the personal data described here. You can contact us at [email protected].
2. Data We Collect
2.1 Data You Give Us
Account details such as your name and email address, and the profile you receive from a sign-in provider (Google or GitHub). Prompts, files, code and other content you add to your projects. Messages you send to support.
2.2 Data Collected Automatically
Device and browser type, IP address, approximate location, pages viewed, actions taken in the Platform, and diagnostic and performance logs. We use cookies and similar technologies as described in our Cookie Policy.
2.3 Data From Third Parties
If you connect a third-party account or sign in with one, we receive the information you authorize that provider to share.
3. How We Use Data
3.1 Purposes
We use personal data to provide and secure the Services, create and manage accounts, generate and deploy the apps you request, process payments, provide support, understand and improve how the Services are used, and meet legal obligations.
3.2 Legal Bases
Where the GDPR or similar laws apply, we rely on performance of our contract with you, our legitimate interests in running and improving the Services, your consent where required, and compliance with legal obligations.
3.3 AI Processing
Your prompts and project content are sent to AI model providers so we can generate results for you. We do not sell your content, and we do not allow those providers to use it to train their models under our agreements with them.
4. Sharing Data
4.1 Service Providers
We share data with vendors that help us run the Services, such as cloud hosting, AI model providers, analytics, payment processing and customer support. They may use it only to provide services to us.
4.2 Legal and Business Reasons
We may disclose data to comply with law or valid legal requests, to protect rights and safety, or as part of a merger, financing or sale of assets. We do not sell personal data.
5. Retention and Security
5.1 Retention
We keep personal data while your account is active and as long as needed for the purposes above. When you delete your account we delete or anonymize your data within a reasonable period, except where we must keep it by law.
5.2 Security
We use technical and organizational safeguards including encryption in transit and access controls. No system is completely secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, object to or restrict certain processing, withdraw consent, and complain to your data protection authority.
6.2 How to Exercise Them
Email [email protected] or use the controls in your account settings. We may need to verify your identity first. You can also manage cookies through your browser and our cookie preferences.
7. International Transfers
7.1 Transfers
We and our providers may process data in countries other than your own. Where required, we use approved safeguards such as standard contractual clauses.
8. Children
8.1 Age Limit
The Services are not directed to children under 16. If you believe a child has given us personal data, contact us and we will delete it.
9. Changes and Contact
9.1 Updates
We may update this Policy and will change the date above when we do. For material changes we will notify you through the Services or by email.
9.2 Contact
For privacy questions or requests, contact [email protected].